Privacy Policy
We at Diamondexch are committed to the Responsible treatment of your details. This Privacy Policy details our collection, use, storage, and sharing of your data and your access and use of our platform. By accessing Diamondexch, you agree to the terms set out in this policy.
- Information We Collect
We may obtain the following kind of information from you whenever you interact with Diamondexch:
Personal Identification Information:
- Name
- Email Address
- Contact Number
- Id. Date Of Birth (for age verification)
- Address
- Payment Data (credit/debit card information or e-wallet details)
Account and Usage Data:
- Account action (deposits, withdrawals, bets etc.)
- Sessional data like IP, phone number, browser, device.
- Cookies and tracking tools for improvements to user experience.
Transaction Data:
Transaction details – when and how you use our platform to make payments, including information about points of sale, and payment history.
Security Data:
Security-associated information utilized for safety examination and defraud avert.
- How We Use Your Information
We obtain your information for different purposes, among them:
- To Provide Services: We use your data to create your account, to fulfill transactions and to personalize your experience on our platform.
- To Improve User Experience: We might use your information to make your experience more personalized, so that you receive the most relevant content and services on Diamondexch.
- For Communication: We may contact you at the email address or phone number you have given us to communicate to you about your account, your transactions, special offers and promotions, and customer service issues.
- For Legal Reasons and Fraud Prevention: We use personal information to check identity, prevent fraud, and ensure compliance with relevant laws and regulations.
- Marketing and Promotions: Using legal grounds, we may, with your consent, use your information to give you promotional offers, newsletters, and other sources of marketing communications. You may opt out of these communications at any time.
- How We Protect Your Information
Your data security matters. To secure your data, we use the following level of security:
- Encryption: We employ to protect your data while it is being sent around encryption technologies from the very leading.
- Secure Storage: Your private and financial details are securely stored in our servers, irrespective of the access control.
- Access Controls: Your data is accessible to only authorized personnel, and access is granted on a strictly “need to know” basis.
- Fraud Prevention: We employ industry-standard fraud techniques to detect and prevent fraudulent activities.
- Cookies and Tracking Technologies
We use cookies and similar technologies to make your experience on Diamondexch better. Cookies help us:
- Knows you when you come back to our website
- Following trends and checking website performance
- Reveal to you personally curated content and suggestions.
You may configure your browser to prevent cookies from being set or to inform you when cookies have been set. Please note that some functionality of this website may be unavailable if you reject cookies.
- Sharing Your Information
We recognize your confidentiality and carry no selling or renting of your privately owned information to third parties. We may, however, share the data to trusted third-party service providers that assist us in the operation of our platform, in the conduct of the business, and in the provision of customer service. These third parties are refined with the signing of confidentiality agreements and can only use your information for the purpose stated.
We may disclose your data if required by law, court orders, or other legal processes, for example, as part of anti-money laundering regulation and/or to protect our rights.
- Your Rights
As a customer, you are entitled to the following regarding your data:
- Access: You can ask for the personal data we hold about you to be provided to you too.
- Correction: You can modify or correct any inaccuracy in the personal information contained in your account.
- Deletion: You may ask for the removal of your data, under limited circumstances and according to legal and contractual duties.
- Opt-Out: You can unsubscribe from marketing emails at any time by following opt-out links in emails or calling, emailing or messaging our customer support team.
- Age Restriction
Diamondexch site is open for those whom is eighteen years or more, or legal gambling age in your jurisdiction. We do not ask to know information about Children under the legal Placing bets Age. If we find out we have received personally identifiable information from somebody underage, then we shall remove that information.
- Changes to the Privacy Policy
We may alter this Privacy Policy at any time. Alternatively, and without much ceremony, when we do, we will also make a revising update to this Privacy Policy, placing on this page the revised revision date. Please return to this policy from time to time to stay up to date on how we look after your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy, or to find out more about your data, please contact us:
Email: support@diamondexch.ing