Diamond Exchange - Contact Us

Need Help? Ring a Message, We are Just a Message Away!

As a Diamond Exchange user, we take great care of our clients. We realize that issues and questions may come at any time, and this is the reason why we are committed to giving you 24/7 extended customer service, friendly, and reliable.

You may require assistance to manage your account, make deposits or withdrawals, and navigate through betting options, and in such cases, the expert support team is always present to help you as soon as possible in a professional way.

How to Contact Us

WhatsApp Support 
Write to Us
Click to Live Chat
Communicate instantly with our agents through WhatsApp. Whether it is the problem with your log or adding a bet, or finding a solution to your account problem, our team is only a message away.

  • Available 24/7
  • One-on-one quick response
  • First-hand help through trained agents

Email Support
Or call us to know more about KYC document submissions or transaction-related queries:

support@diamondexch.ing

Acknowledgment should come in anywhere between 12 to 24 hours. Email services are best when you have complicated or non-pressing tasks.

Live Chat
Have an urgent issue when using the site or application? Take advantage of our Live Chat facility that puts you in touch with our trained support team that can immediately solve your problem. Ideal when it comes to quick betting queries or when one is unable to go on with the queries.

Accessed as easily as on our site and cell phone application.

Support Availability

We also have a support team that is ready 24 hours (throughout the week and even on public holidays). We will be available to assist you no matter the time you contact us.

Why contact us?

  • Problems with signing in or getting into an account
  • Deposits that are not reflecting or failure to withdraw
  • Support in KYC papers
  • Requests of any bonuses, promo codes or special offers
  • The site or app has technical problems
  • Feedback, complaints, or queries are everywhere